We respect the privacy of our customers. We do not give out or sell any customer information to anyone. We do add our customers to our newsletter list, which you may easily unsubscribe from if desired. Besides our newsletter we will only contact you if we need to get payment information or if there is a problem with your order or service.
Every effort has been made to ensure that all our patterns and pantographs are error free. All the information is presented in good faith, however no warranty can be given nor results guaranteed. Therefore, we assume no responsibility for the use of this information or damages that may occur as a result. When errors are brought to our attention, we make every effort to correct and post a revision as soon as possible.
Return / Refund Policy
We want you to be happy with your purchase. However, Dawna's Design Threads has a no return policy unless an item was sent in error or was damaged upon arrival. We have a 30-day return policy on defective items and will be replaced at no extra charge to you. Due to copyright laws, patterns and pantographs may not be returned. If there are any problems with your order, please contact Dawna's Design Threads immediately. Dawna's Design Threads has the right to refuse or cancel any order placed.
Custom printed pantographs are available if a different scale is desired, just contact us to find out more about this option.
We currently ship everything through the US Postal Service.
Most items will be shipped within 3-5 business days, except thread which may be 1 - 2 weeks depending on our inventory. Usually we can get the order out the next day.
NOTICE: In case you are not aware the US Postal Service is experiencing shipping delays at this time, which may affect the delivery of your order.
All patterns are original designs created by the designers of Dawna's Design Threads. Feel free to make copies of the quilt patterns you purchased for personal use only– but not to share with friends or anyone else. Feel free to make a quilt based on our designs for raffles, charity quilts, to exhibit or to sell at a craft fair. Please be sure to include information on the quilt crediting Dawna's Design Threads for the pattern. Do not make products based on patterns from Dawna's Design Threads for mass production.
If you are teaching a class using a pattern from Dawna's Design Threads, each participant must purchase their own pattern. Do not make copies of the patterns for the students.
And if you are teaching a class, let us know. If you send us pictures of the projects, we will be happy to post them!
Thank you for respecting our copyright and for purchasing from Dawna's Design Threads. We value each and every one of our customers.